Choose 8x8 if you need
- Integration with Pipedrive, NetSuite or Google Workspace. We haven't found them on Talkdesk's website.
At a glance
- Both work with Microsoft Teams and ServiceNow.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose Talkdesk if you need
- Integration with Salesforce, Zendesk or HubSpot. We haven't found them on 8x8's website.
8x8
Nobody has reviewed 8x8 yet. Its rating shows once it has 3 reviews.
Review 8x8
Talkdesk
Nobody has reviewed Talkdesk yet. Its rating shows once it has 3 reviews.
Review TalkdeskThe facts
- What it does
- 8x8Contact center, global telecommunications and video messaging on one platform.
- TalkdeskTalkdesk uses AI and real-time data to automate customer journeys, reduce costs, and improve outcomes.
- Free plan
- 8x8Not confirmed
- TalkdeskNot confirmed
- Pricing
- 8x8Not confirmed
- TalkdeskNot confirmed
- Paid plans from
What they share
From the platforms and integrations each website lists.
Integrations
Both
- Microsoft Teams
- ServiceNow
Only 8x8
- Pipedrive
- NetSuite
- Google Workspace
Only Talkdesk
- Salesforce
- Zendesk
- HubSpot
- Slack
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between 8x8 and Talkdesk yet.
Used either of them?
Your review makes this comparison better for the next person. Review 8x8 or review Talkdesk.