Terms and conditions

1. Agreement to terms

By accessing and using Ask Users ("the Service"), you accept and agree to be bound by the terms and provision of this agreement.

2. Description of service

Ask Users is a feedback collection platform that allows website owners to gather user feedback through embeddable widgets including:

• Thumbs up/down feedback widgets
• Email waitlist collection widgets
• Feature request and voting systems
• Analytics and reporting dashboards

3. User accounts

To use certain features of the Service, you must register for an account. You agree to:

• Provide accurate and complete information
• Keep your account information updated
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account

4. Acceptable use

You agree not to use the Service to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious code
• Spam or send unsolicited communications
• Interfere with the Service's operation
• Collect user data without proper consent

5. Data and privacy

Your use of the Service is also governed by our Privacy Policy. We collect and process data as described in our Privacy Policy, including:

• Account information you provide
• Feedback data collected through widgets
• Usage analytics and metrics
• Technical data for service operation

6. Widget implementation

When implementing our widgets on your website, you agree to:

• Comply with applicable privacy laws
• Inform users about data collection
• Obtain necessary consents
• Use widgets only for legitimate purposes

7. Intellectual property

The Service and its original content, features, and functionality are owned by Ask Users and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Subscription and billing

Certain features require a paid subscription. By subscribing, you agree to:

• Pay all applicable fees
• Provide accurate billing information
• Authorize automatic renewals (where applicable)
• Accept our refund and cancellation policies

9. API usage

API access is subject to rate limits and fair use policies. Excessive use may result in temporary or permanent suspension of access.

10. Service availability

While we strive for high availability, we do not guarantee uninterrupted service. We may temporarily suspend the Service for maintenance or updates.

11. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or the Service.

12. Disclaimers

The Service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose.

13. Limitation of liability

In no event shall Ask Users be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

14. Indemnification

You agree to defend, indemnify, and hold harmless Ask Users from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service.

15. Governing law

These Terms shall be interpreted and governed by the laws of the jurisdiction in which Ask Users operates, without regard to conflict of law provisions.

16. Changes to terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the Service. Continued use after notification constitutes acceptance of the modified terms.

17. Contact information

If you have any questions about these Terms and Conditions, please contact us through our support channels available in the dashboard.