Choose AfterShip Returns if you need
- A lower starting price. AfterShip Returns Essentials is $16 and ZigZag Silver is $20, both per month.
- Integration with Shopify or ShipBob. We haven't found them on ZigZag's website.
At a glance
- ZigZag has a free plan. We haven't confirmed one for AfterShip Returns.
- Both offer a free trial (AfterShip Returns: length not stated, ZigZag: 14 days).
- AfterShip Returns' lowest paid plan is Essentials at $16 per month, as of November 13, 2026.
- ZigZag's lowest paid plan is Silver at $20 per month, as of November 14, 2026.
- Both are available on Shopify.
- Only ZigZag lists WhatsApp.
- Both work with Klaviyo, Gorgias and Zendesk.
- AfterShip Returns lists ISO 27001, GDPR and SSO. We haven't confirmed any of these for ZigZag.
- Both have a public API.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose ZigZag if you need
- WhatsApp. We haven't found it on AfterShip Returns' website.
- Integration with Mailchimp or BigCommerce. We haven't found them on AfterShip Returns' website.
AfterShip Returns
Nobody has reviewed AfterShip Returns yet. Its rating shows once it has 3 reviews.
Review AfterShip Returns
ZigZag
Nobody has reviewed ZigZag yet. Its rating shows once it has 3 reviews.
Review ZigZagThe facts
- What it does
- AfterShip ReturnsReturns automation that enhances the returns and exchanges experience and retains more revenue.
- ZigZagReturns and delivery tracking for retailers.
- Free plan
- AfterShip ReturnsNot confirmed
- ZigZagYes
- Pricing
- AfterShip ReturnsNot confirmed
- ZigZagNot confirmed
- Paid plans from
What they share
From the platforms and integrations each website lists.
Platforms
Both
- Shopify
Only AfterShip ReturnsNothing else listed
Only ZigZag
Integrations
Both
- Klaviyo
- Gorgias
- Zendesk
Only AfterShip Returns
- Shopify
- ShipBob
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between AfterShip Returns and ZigZag yet.
Used either of them?
Your review makes this comparison better for the next person. Review AfterShip Returns or review ZigZag.