Choose Canny if you need
- Chrome extension or API. We haven't found them on Userback's website.
- Integration with Gong or Zapier. We haven't found them on Userback's website.
At a glance
- Both have a free plan.
- Both offer a free trial (Canny: length not stated, Userback: length not stated).
- Userback's lowest paid plan is Team at $29 per month, billed annually, as of October 28, 2026.
- Only Canny lists Chrome extension and API.
- Only Userback lists Web, iOS and Android.
- Both work with Jira, Zendesk, Intercom, Linear and GitHub.
- Both list SOC 2, GDPR and SSO.
- Both have a public API.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose Userback if you need
- Web, iOS or Android. We haven't found them on Canny's website.
- Integration with Slack or ClickUp. We haven't found them on Canny's website.
Canny
Nobody has reviewed Canny yet. Its rating shows once it has 3 reviews.
Review Canny
Userback
Nobody has reviewed Userback yet. Its rating shows once it has 3 reviews.
Review UserbackThe facts
- What it does
- CannyCentralizes customer feedback from every channel, ties it to revenue, and shows you what to build next
- UserbackOne place for your product team to capture, understand, and act on what users are telling you.
- Free plan
- CannyYes
- UserbackYes
- Pricing
- CannyNot confirmed
- UserbackNot confirmed
- Paid plans from
What they share
From the platforms and integrations each website lists.
Platforms
BothNone in common
Only Canny
- Chrome extension
- API
Only Userback
- Web
- iOS
- Android
Integrations
Both
- Jira
- Zendesk
- Intercom
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between Canny and Userback yet.
Used either of them?
Your review makes this comparison better for the next person. Review Canny or review Userback.