Choose Capsule CRM if you need
- Integration with Zapier, Slack or Gmail. We haven't found them on Dynamics 365 Sales's website.
At a glance
- Capsule CRM has a free plan. We haven't confirmed one for Dynamics 365 Sales.
- Capsule CRM offers a free trial (14 days). We haven't confirmed one for Dynamics 365 Sales.
- Capsule CRM's lowest paid plan is Starter at $18 per user per month, billed annually, as of October 23, 2026.
- Dynamics 365 Sales's lowest paid plan is Professional at $65.00 per user per month, paid yearly, as of October 28, 2026.
- Both work with Microsoft 365.
- Capsule CRM lists ISO 27001. We haven't confirmed any of these for Dynamics 365 Sales.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose Dynamics 365 Sales if you need
No checked fact sets Dynamics 365 Sales apart from Capsule CRM yet.
Capsule CRM
Nobody has reviewed Capsule CRM yet. Its rating shows once it has 3 reviews.
Review Capsule CRMDynamics 365 Sales
Nobody has reviewed Dynamics 365 Sales yet. Its rating shows once it has 3 reviews.
Review Dynamics 365 SalesThe facts
- What it does
- Capsule CRMSimple to start. Built for growth
- Dynamics 365 SalesClose deals faster and improve team productivity with a trusted agentic CRM solution.
- Free plan
- Capsule CRMYes
- Dynamics 365 SalesNot confirmed
- Pricing
- Capsule CRMPer user, monthly
- Dynamics 365 SalesPer user, monthly, paid yearly
- Paid plans from
What they share
From the platforms and integrations each website lists.
Integrations
Both
- Microsoft 365
Only Capsule CRM
- Zapier
- Slack
- Gmail
- QuickBooks
- Xero
- FreshBooks
- FreeAgent
- Mailchimp
- Shopify
Only Dynamics 365 Sales
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between Capsule CRM and Dynamics 365 Sales yet.
Used either of them?
Your review makes this comparison better for the next person. Review Capsule CRM or review Dynamics 365 Sales.