Choose Chatbase if you need
- Integration with Slack, Gorgias or Shopify. We haven't found them on Decagon's website.
At a glance
- Chatbase offers a free trial (7 days). We haven't confirmed one for Decagon.
- Chatbase's lowest paid plan is Basic at $120 per month, billed yearly, as of November 13, 2026.
- Both work with Zendesk.
- Chatbase lists SOC 2, HIPAA and SSO. We haven't confirmed any of these for Decagon.
- Both have a public API.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose Decagon if you need
- Integration with Salesforce, Intercom or Confluence. We haven't found them on Chatbase's website.
Chatbase
Nobody has reviewed Chatbase yet. Its rating shows once it has 3 reviews.
Review Chatbase
Decagon
Nobody has reviewed Decagon yet. Its rating shows once it has 3 reviews.
Review DecagonThe facts
- What it does
- ChatbaseBuild, deploy, and optimize conversational agents across chat, email, and voice.
- DecagonBuild, optimize, and scale AI agents that treat every customer like the only one.
- Free plan
- ChatbaseNot confirmed
- DecagonNot confirmed
- Pricing
- ChatbaseFlat monthly plans with message credits
- DecagonNot confirmed
- Paid plans from
What they share
From the platforms and integrations each website lists.
Integrations
Both
- Zendesk
Only Chatbase
- Slack
- Gorgias
- Shopify
- Stripe
- Calendly
Only Decagon
- Salesforce
- Intercom
- Confluence
- Amazon Connect
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between Chatbase and Decagon yet.
Used either of them?
Your review makes this comparison better for the next person. Review Chatbase or review Decagon.