Choose Chatbase if you need
- Integration with Slack, Gorgias or Shopify. We haven't found them on Yellow.ai's website.
- SSO. We haven't found it on Yellow.ai's website.
At a glance
- Yellow.ai has a free plan. We haven't confirmed one for Chatbase.
- Chatbase offers a free trial (7 days). We haven't confirmed one for Yellow.ai.
- Chatbase's lowest paid plan is Basic at $120 per month, billed yearly, as of November 13, 2026.
- Both work with Zendesk.
- Both list SOC 2 and HIPAA.
- Only Chatbase lists SSO.
- Only Yellow.ai lists ISO 27001 and GDPR.
- Chatbase has a public API. We haven't confirmed one for Yellow.ai.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose Yellow.ai if you need
- Integration with Salesforce, Genesys or Freshdesk. We haven't found them on Chatbase's website.
- ISO 27001 or GDPR. We haven't found them on Chatbase's website.
Chatbase
Nobody has reviewed Chatbase yet. Its rating shows once it has 3 reviews.
Review Chatbase
Yellow.ai
Nobody has reviewed Yellow.ai yet. Its rating shows once it has 3 reviews.
Review Yellow.aiThe facts
- What it does
- ChatbaseBuild, deploy, and optimize conversational agents across chat, email, and voice.
- Yellow.aiEnterprise AI agents powered by 15+ LLMs for customer and employee experience automation.
- Free plan
- ChatbaseNot confirmed
- Yellow.aiYes
- Pricing
- ChatbaseFlat monthly plans with message credits
- Yellow.aiNot confirmed
- Paid plans from
What they share
From the platforms and integrations each website lists.
Integrations
Both
- Zendesk
Only Chatbase
- Slack
- Gorgias
- Shopify
- Stripe
- Calendly
Only Yellow.ai
- Salesforce
- Genesys
- Freshdesk
- HubSpot
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between Chatbase and Yellow.ai yet.
Used either of them?
Your review makes this comparison better for the next person. Review Chatbase or review Yellow.ai.