Choose Chatra if you need
- Integration with Slack, Zapier or WooCommerce. We haven't found them on Smartsupp's website.
At a glance
- Both have a free plan.
- Both offer a free trial (Chatra: 10 days, Smartsupp: 14 days).
- Chatra's lowest paid plan is Essential at $25 per agent per month, as of November 14, 2026.
- Smartsupp's lowest paid plan is Solo at $17 per month, billed annually, as of November 14, 2026.
- Both are available on Web, iOS and Android.
- Only Smartsupp lists Windows.
- Both work with Shopify and WordPress.
- Both list GDPR.
- Both have a public API.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose Smartsupp if you need
- Windows. We haven't found it on Chatra's website.
- Integration with PrestaShop, Claude or Google Analytics. We haven't found them on Chatra's website.
Chatra
Nobody has reviewed Chatra yet. Its rating shows once it has 3 reviews.
Review Chatra
Smartsupp
Nobody has reviewed Smartsupp yet. Its rating shows once it has 3 reviews.
Review SmartsuppThe facts
- What it does
- ChatraLive chat, chat bots, email and social messaging for business.
- SmartsuppAI customer service software built for online stores, across live chat, WhatsApp and Messenger.
- Free plan
- ChatraYes
- SmartsuppYes
- Pricing
- ChatraNot confirmed
- SmartsuppNot confirmed
- Paid plans from
- Chatra
What they share
From the platforms and integrations each website lists.
Platforms
Both
- Web
- iOS
- Android
Only ChatraNothing else listed
Only Smartsupp
- Windows
Integrations
Both
- Shopify
- WordPress
Only Chatra
- Slack
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between Chatra and Smartsupp yet.
Used either of them?
Your review makes this comparison better for the next person. Review Chatra or review Smartsupp.