Chatwoot vs Help Scout

At a glance

• Both have a free plan.
• Chatwoot offers a free trial (15 days). We haven't confirmed one for Help Scout.
• Chatwoot's lowest paid plan is Startups at $19 per agent per month, as of October 28, 2026.
• Help Scout's lowest paid plan is Standard at $25 per user per month, billed annually, as of October 20, 2026.
• Only Chatwoot lists Web.
• Only Help Scout lists iOS, Android and API.
• Both work with Linear.
• Both list SOC 2 and SSO.
• Only Help Scout lists HIPAA.
• Both have a public API.

From each tool's own website, checked on the dates below, and from published reviews.