Choose Chatwoot if you need
- Integration with Stripe. We haven't found it on Hiver's website.
At a glance
- Chatwoot has a free plan. We haven't confirmed one for Hiver.
- Chatwoot offers a free trial (15 days). We haven't confirmed one for Hiver.
- Chatwoot's lowest paid plan is Startups at $19 per agent per month, as of October 28, 2026.
- Hiver's lowest paid plan is Growth at $25 per user per month, billed annually, as of October 23, 2026.
- Both are available on Web.
- Only Hiver lists iOS, Android and API.
- Both work with Slack and Linear.
- Both list SOC 2 and SSO.
- Only Hiver lists ISO 27001, GDPR and HIPAA.
- Both have a public API.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose Hiver if you need
- iOS, Android or API. We haven't found them on Chatwoot's website.
- Integration with Salesforce, Shopify or Jira. We haven't found them on Chatwoot's website.
- ISO 27001, GDPR or HIPAA. We haven't found them on Chatwoot's website.
Chatwoot
Nobody has reviewed Chatwoot yet. Its rating shows once it has 3 reviews.
Review Chatwoot
Hiver
Nobody has reviewed Hiver yet. Its rating shows once it has 3 reviews.
Review HiverThe facts
- What it does
- ChatwootAI-powered, open-source customer support for live chat, email, WhatsApp, and social.
- HiverThe agentic customer service platform built for complex support
- Free plan
- ChatwootYes
- HiverNot confirmed
- Pricing
- ChatwootPer agent, monthly
- HiverPer user, monthly
- Paid plans from
- Chatwoot
What they share
From the platforms and integrations each website lists.
Platforms
Both
- Web
Only ChatwootNothing else listed
Only Hiver
- iOS
- Android
- API
Integrations
Both
- Slack
- Linear
Only Chatwoot
- Stripe
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between Chatwoot and Hiver yet.
Used either of them?
Your review makes this comparison better for the next person. Review Chatwoot or review Hiver.