Choose Condens if you need
- Integration with Zoom, Slack or Claude. We haven't found them on Lookback's website.
- HIPAA. We haven't found it on Lookback's website.
At a glance
- Both offer a free trial (Condens: 15 days, Lookback: 60 days).
- Condens' lowest paid plan is Lite at $15 per month, 1 contributor included, as of November 14, 2026.
- Lookback's lowest paid plan is Freelance at $299 per year, as of November 14, 2026.
- They list no integrations in common.
- Both list SOC 2, GDPR and SSO.
- Only Condens lists HIPAA.
- Condens has a public API. We haven't confirmed one for Lookback.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose Lookback if you need
- Integration with User Interviews. We haven't found it on Condens' website.
Condens
Nobody has reviewed Condens yet. Its rating shows once it has 3 reviews.
Review Condens
Lookback
Nobody has reviewed Lookback yet. Its rating shows once it has 3 reviews.
Review LookbackThe facts
- What it does
- CondensCondens centralizes your customer research and keeps every insight backed by evidence.
- LookbackAI-powered user research platform for interviews, usability testing, and analysis.
- Free plan
- CondensNot confirmed
- LookbackNot confirmed
- Pricing
- CondensNot confirmed
- LookbackAnnual plans with session packages
- Paid plans from
What they share
From the platforms and integrations each website lists.
Integrations
BothNone in common
Only Condens
- Zoom
- Slack
- Claude
- ChatGPT
- Google Drive
- Figma
Only Lookback
- User Interviews
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between Condens and Lookback yet.
Used either of them?
Your review makes this comparison better for the next person. Review Condens or review Lookback.