Choose Countly if you need
- Integration with Adjust. We haven't found it on Heap's website.
- SOC 2, ISO 27001 or HIPAA. We haven't found them on Heap's website.
At a glance
- Both offer a free trial (Countly: 14 days, Heap: length not stated).
- Countly's lowest paid plan is Countly Flex at $175 per month, usage-based, as of November 11, 2026.
- They list no integrations in common.
- Both list GDPR and SSO.
- Only Countly lists SOC 2, ISO 27001 and HIPAA.
- Both have a public API.
- Countly can be self-hosted. We haven't confirmed that for Heap.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose Heap if you need
- Integration with Snowflake or Salesforce. We haven't found them on Countly's website.
Countly
Nobody has reviewed Countly yet. Its rating shows once it has 3 reviews.
Review Countly
Heap
Nobody has reviewed Heap yet. Its rating shows once it has 3 reviews.
Review HeapThe facts
- What it does
- CountlyPrivate product intelligence across all your data, with analytics, engagement and AI in one platform.
- HeapHeap automatically captures every user interaction to increase conversions, retention, and customer delight.
- Free plan
- CountlyNot confirmed
- HeapNot confirmed
- Pricing
- CountlyNot confirmed
- HeapTiered by monthly sessions
- Paid plans from
What they share
From the platforms and integrations each website lists.
Integrations
BothNone in common
Only Countly
- Adjust
Only Heap
- Snowflake
- Salesforce
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between Countly and Heap yet.
Used either of them?
Your review makes this comparison better for the next person. Review Countly or review Heap.