Choose Crisp if you need
- macOS, Windows, iOS, Android or API. We haven't found them on Zammad's website.
- Integration with Shopify, WordPress or WooCommerce. We haven't found them on Zammad's website.
At a glance
- Crisp has a free plan. We haven't confirmed one for Zammad.
- Crisp offers a free trial (14 days). We haven't confirmed one for Zammad.
- Crisp's lowest paid plan is Mini at $45 per workspace per month, as of October 20, 2026.
- Both are available on Web.
- Only Crisp lists macOS, Windows, iOS, Android and API.
- They list no integrations in common.
- Zammad lists ISO 27001, GDPR and SSO. We haven't confirmed any of these for Crisp.
- Both have a public API.
- Zammad can be self-hosted. We haven't confirmed that for Crisp.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose Zammad if you need
No checked fact sets Zammad apart from Crisp yet.
Crisp
Nobody has reviewed Crisp yet. Its rating shows once it has 3 reviews.
Review Crisp
Zammad
Nobody has reviewed Zammad yet. Its rating shows once it has 3 reviews.
Review ZammadThe facts
- What it does
- CrispThe AI customer support platform, built for every company
- ZammadPowerful helpdesk software that's never overwhelming.
- Free plan
- CrispYes
- ZammadNot confirmed
- Pricing
- CrispPer workspace, monthly
- ZammadPer agent, monthly or annually
- Paid plans from
- Crisp
What they share
From the platforms and integrations each website lists.
Platforms
Both
- Web
Only Crisp
- macOS
- Windows
- iOS
- Android
- API
Only ZammadNothing else listed
Integrations
BothNone in common
Only Crisp
- Shopify
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between Crisp and Zammad yet.
Used either of them?
Your review makes this comparison better for the next person. Review Crisp or review Zammad.