Choose Crisp if you need
- macOS, Windows, iOS or Android. We haven't found them on Zendesk's website.
- Integration with Shopify, WordPress or WooCommerce. We haven't found them on Zendesk's website.
At a glance
- Crisp has a free plan. We haven't confirmed one for Zendesk.
- Both offer a free trial (Crisp: 14 days, Zendesk: 14 days).
- Crisp's lowest paid plan is Mini at $45 per workspace per month, as of October 20, 2026.
- Zendesk's lowest paid plan is Support Team at $19 per agent per month, billed annually, as of October 20, 2026.
- Both are available on Web and API.
- Only Crisp lists macOS, Windows, iOS and Android.
- They list no integrations in common.
- Zendesk lists SOC 2 and ISO 27001. We haven't confirmed any of these for Crisp.
- Both have a public API.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose Zendesk if you need
No checked fact sets Zendesk apart from Crisp yet.
Crisp
Nobody has reviewed Crisp yet. Its rating shows once it has 3 reviews.
Review Crisp
Zendesk
Nobody has reviewed Zendesk yet. Its rating shows once it has 3 reviews.
Review ZendeskThe facts
- What it does
- CrispThe AI customer support platform, built for every company
- ZendeskAI-powered customer service platform with AI agents built to improve with every resolution
- Free plan
- CrispYes
- ZendeskNot confirmed
- Pricing
- CrispPer workspace, monthly
- ZendeskPer agent, monthly
- Paid plans from
- Crisp
What they share
From the platforms and integrations each website lists.
Platforms
Both
- Web
- API
Only Crisp
- macOS
- Windows
- iOS
- Android
Only ZendeskNothing else listed
Integrations
BothNone in common
Only Crisp
- Shopify
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between Crisp and Zendesk yet.
Used either of them?
Your review makes this comparison better for the next person. Review Crisp or review Zendesk.