Freshdesk vs Front

At a glance

Both offer a free trial (Freshdesk: 14 days, Front: 14 days).
Front's lowest paid plan is Starter at $25 per seat per month, billed annually, up to 10 seats, as of October 20, 2026.
Both are available on API.
Only Front lists Web, macOS, Windows, iOS and Android.
They list no integrations in common.
Both list SSO.
Only Front lists SOC 2, ISO 27001, GDPR and HIPAA.
Both have a public API.

From each tool's own website, checked on the dates below, and from published reviews.

From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.

Integration with Slack, Shopify or Salesforce. We haven't found them on Front's website.

Web, macOS, Windows, iOS or Android. We haven't found them on Freshdesk's website.
Integration with Aircall, Stripe or Linear. We haven't found them on Freshdesk's website.
SOC 2, ISO 27001, GDPR or HIPAA. We haven't found them on Freshdesk's website.

No reviews yet

Nobody has reviewed Freshdesk yet. Its rating shows once it has 3 reviews.

No reviews yet

Nobody has reviewed Front yet. Its rating shows once it has 3 reviews.

What it does: FreshdeskReady-to-use AI, people, and workflows together, with a guided path to AI adoption; FrontAll your teams. All your AI agents. One place to run customer work, together
Free plan: FreshdeskNot confirmed; FrontNot confirmed
Pricing: FreshdeskPer agent, monthly; FrontPer seat, monthly
Paid plans from

From the platforms and integrations each website lists.

Both

Only FreshdeskNothing else listed

Only Front

BothNone in common

Only Freshdesk

Reviewers who say they used one of these before the other.

No reviewer has said they moved between Freshdesk and Front yet.

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