Choose Frill if you need
- Chrome extension or API. We haven't found them on Userback's website.
- Integration with Trello, Asana or Help Scout. We haven't found them on Userback's website.
At a glance
- Userback has a free plan. We haven't confirmed one for Frill.
- Both offer a free trial (Frill: 14 days, Userback: length not stated).
- Frill's lowest paid plan is Startup at $25 per month, as of October 20, 2026.
- Userback's lowest paid plan is Team at $29 per month, billed annually, as of October 28, 2026.
- Only Frill lists Chrome extension and API.
- Only Userback lists Web, iOS and Android.
- Both work with Jira, Slack, Linear, Zendesk and Intercom.
- Both list SOC 2, GDPR and SSO.
- Both have a public API.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose Userback if you need
- Web, iOS or Android. We haven't found them on Frill's website.
Frill
Nobody has reviewed Frill yet. Its rating shows once it has 3 reviews.
Review Frill
Userback
Nobody has reviewed Userback yet. Its rating shows once it has 3 reviews.
Review UserbackThe facts
- What it does
- FrillThe all-in-one customer feedback tool for product teams
- UserbackOne place for your product team to capture, understand, and act on what users are telling you.
- Free plan
- FrillNot confirmed
- UserbackYes
- Pricing
- FrillNot confirmed
- UserbackNot confirmed
- Paid plans from
- Frill
What they share
From the platforms and integrations each website lists.
Platforms
BothNone in common
Only Frill
- Chrome extension
- API
Only Userback
- Web
- iOS
- Android
Integrations
Both
- Jira
- Slack
- Linear
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between Frill and Userback yet.
Used either of them?
Your review makes this comparison better for the next person. Review Frill or review Userback.