Front vs Zendesk - askusers

At a glance

Both offer a free trial (Front: 14 days, Zendesk: 14 days).
Front's lowest paid plan is Starter at $25 per seat per month, billed annually, up to 10 seats, as of October 20, 2026.
Zendesk's lowest paid plan is Support Team at $19 per agent per month, billed annually, as of October 20, 2026.
Both are available on Web and API.
Only Front lists macOS, Windows, iOS and Android.
They list no integrations in common.
Both list SOC 2 and ISO 27001.
Only Front lists GDPR, HIPAA and SSO.
Both have a public API.

From each tool's own website, checked on the dates below, and from published reviews.

From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.

macOS, Windows, iOS or Android. We haven't found them on Zendesk's website.
Integration with Aircall, Stripe or Linear. We haven't found them on Zendesk's website.
GDPR, HIPAA or SSO. We haven't found them on Zendesk's website.

Integration with Microsoft Teams, Klaviyo or Simplesat. We haven't found them on Front's website.

No reviews yet

Nobody has reviewed Front yet. Its rating shows once it has 3 reviews.

No reviews yet

Nobody has reviewed Zendesk yet. Its rating shows once it has 3 reviews.

What it does: FrontAll your teams. All your AI agents. One place to run customer work, together; ZendeskAI-powered customer service platform with AI agents built to improve with every resolution
Free plan: FrontNot confirmed; ZendeskNot confirmed
Pricing: FrontPer seat, monthly; ZendeskPer agent, monthly
Paid plans from

From the platforms and integrations each website lists.

Both

Only Front

Only ZendeskNothing else listed

BothNone in common

Only Front

Reviewers who say they used one of these before the other.

No reviewer has said they moved between Front and Zendesk yet.

Your review makes this comparison better for the next person. Review Front or review Zendesk.

At a glance

Both offer a free trial (Front: 14 days, Zendesk: 14 days).

Front's lowest paid plan is Starter at $25 per seat per month, billed annually, up to 10 seats, as of October 20, 2026.

Zendesk's lowest paid plan is Support Team at $19 per agent per month, billed annually, as of October 20, 2026.

Both are available on Web and API.

Only Front lists macOS, Windows, iOS and Android.

They list no integrations in common.

Both list SOC 2 and ISO 27001.

Only Front lists GDPR, HIPAA and SSO.

Both have a public API.

From each tool's own website, checked on the dates below, and from published reviews.

The facts

What it does: FrontAll your teams. All your AI agents. One place to run customer work, together; ZendeskAI-powered customer service platform with AI agents built to improve with every resolution
Free plan: FrontNot confirmed; ZendeskNot confirmed
Pricing: FrontPer seat, monthly; ZendeskPer agent, monthly
Paid plans from