Choose Gorgias if you need
- Integration with Klaviyo, Recharge or Yotpo. We haven't found them on Hiver's website.
At a glance
- Hiver's lowest paid plan is Growth at $25 per user per month, billed annually, as of October 23, 2026.
- Both are available on API.
- Only Hiver lists Web, iOS and Android.
- Both work with Shopify.
- Both list SOC 2, HIPAA and SSO.
- Only Hiver lists ISO 27001 and GDPR.
- Both have a public API.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose Hiver if you need
- Web, iOS or Android. We haven't found them on Gorgias's website.
- ISO 27001 or GDPR. We haven't found them on Gorgias's website.
Gorgias
Nobody has reviewed Gorgias yet. Its rating shows once it has 3 reviews.
Review Gorgias
Hiver
Nobody has reviewed Hiver yet. Its rating shows once it has 3 reviews.
Review HiverThe facts
- What it does
- GorgiasBring your support team, customer data, workflows, and AI Agent together in one platform
- HiverThe agentic customer service platform built for complex support
- Free plan
- GorgiasNot confirmed
- HiverNot confirmed
- Pricing
- GorgiasNot confirmed
- HiverPer user, monthly
- Paid plans from
- Gorgias
What they share
From the platforms and integrations each website lists.
Platforms
Both
- API
Only GorgiasNothing else listed
Only Hiver
- Web
- iOS
- Android
Integrations
Both
- Shopify
Only Gorgias
- Klaviyo
- Recharge
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between Gorgias and Hiver yet.
Used either of them?
Your review makes this comparison better for the next person. Review Gorgias or review Hiver.