Choose Gorgias if you need
- Integration with Shopify, Klaviyo or Recharge. We haven't found them on LiveAgent's website.
- SOC 2 or HIPAA. We haven't found them on LiveAgent's website.
At a glance
- LiveAgent offers a free trial (30 days). We haven't confirmed one for Gorgias.
- LiveAgent's lowest paid plan is Starter at $15 per agent per month, up to 5 agents, as of October 28, 2026.
- Both work with Facebook.
- Both list SSO.
- Only Gorgias lists SOC 2 and HIPAA.
- Only LiveAgent lists GDPR.
- Gorgias has a public API. We haven't confirmed one for LiveAgent.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose LiveAgent if you need
- GDPR. We haven't found it on Gorgias's website.
Gorgias
Nobody has reviewed Gorgias yet. Its rating shows once it has 3 reviews.
Review Gorgias
LiveAgent
Nobody has reviewed LiveAgent yet. Its rating shows once it has 3 reviews.
Review LiveAgentThe facts
- What it does
- GorgiasBring your support team, customer data, workflows, and AI Agent together in one platform
- LiveAgentAn all-in-one customer service platform with AI chatbot, live chat, ticketing and call center.
- Free plan
- GorgiasNot confirmed
- LiveAgentNot confirmed
- Pricing
- GorgiasBy ticket volume, monthly
- LiveAgentPer agent, monthly or annual
- Paid plans from
What they share
From the platforms and integrations each website lists.
Integrations
Both
Only Gorgias
- Shopify
- Klaviyo
- Recharge
- Yotpo
- Loop Returns
- Attentive
- Aircall
- Postscript
- TikTok Shop
Only LiveAgent
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between Gorgias and LiveAgent yet.
Used either of them?
Your review makes this comparison better for the next person. Review Gorgias or review LiveAgent.