Gorgias vs Tidio - askusers

At a glance

Tidio has a free plan. We haven't confirmed one for Gorgias.
Tidio offers a free trial (7 days). We haven't confirmed one for Gorgias.
Tidio's lowest paid plan is Starter at $24.17 per month, as of October 28, 2026.
Only Gorgias lists API.
Only Tidio lists Browser, Android, iOS, Windows and Mac.
Both work with Shopify.
Both list SOC 2 and SSO.
Only Gorgias lists HIPAA.
Only Tidio lists GDPR.
Gorgias has a public API. We haven't confirmed one for Tidio.

From each tool's own website, checked on the dates below, and from published reviews.

From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.

API. We haven't found it on Tidio's website.
Integration with Klaviyo, Recharge or Yotpo. We haven't found them on Tidio's website.
HIPAA. We haven't found it on Tidio's website.

Browser, Android, iOS, Windows or Mac. We haven't found them on Gorgias's website.
GDPR. We haven't found it on Gorgias's website.

No reviews yet

Nobody has reviewed Gorgias yet. Its rating shows once it has 3 reviews.

No reviews yet

Nobody has reviewed Tidio yet. Its rating shows once it has 3 reviews.

What it does: GorgiasBring your support team, customer data, workflows, and AI Agent together in one platform; TidioImprove your business with sales, support, and customer service automation
Free plan: GorgiasNot confirmed; TidioYes
Pricing: GorgiasBy ticket volume, monthly; TidioNot confirmed
Paid plans from: Gorgias

From the platforms and integrations each website lists.

BothNone in common

Only Gorgias

Only Tidio

Both

Reviewers who say they used one of these before the other.

No reviewer has said they moved between Gorgias and Tidio yet.

Your review makes this comparison better for the next person. Review Gorgias or review Tidio.