Choose Gorgias if you need
- Integration with Klaviyo, Recharge or Yotpo. We haven't found them on Trengo's website.
- SOC 2, HIPAA or SSO. We haven't found them on Trengo's website.
At a glance
- Trengo offers a free trial (length not stated). We haven't confirmed one for Gorgias.
- Trengo's lowest paid plan is Boost at €299 per month billed annually, as of October 28, 2026.
- Both work with Shopify.
- Only Gorgias lists SOC 2, HIPAA and SSO.
- Only Trengo lists GDPR.
- Gorgias has a public API. We haven't confirmed one for Trengo.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose Trengo if you need
- GDPR. We haven't found it on Gorgias's website.
Gorgias
Nobody has reviewed Gorgias yet. Its rating shows once it has 3 reviews.
Review Gorgias
Trengo
Nobody has reviewed Trengo yet. Its rating shows once it has 3 reviews.
Review TrengoThe facts
- What it does
- GorgiasBring your support team, customer data, workflows, and AI Agent together in one platform
- TrengoWhatsApp, email, live chat, social and voice in one shared inbox, with AI handling repetitive questions.
- Free plan
- GorgiasNot confirmed
- TrengoNot confirmed
- Pricing
- GorgiasBy ticket volume, monthly
- TrengoNot confirmed
- Paid plans from
What they share
From the platforms and integrations each website lists.
Integrations
Both
- Shopify
Only Gorgias
- Klaviyo
- Recharge
- Yotpo
- Loop Returns
- Attentive
- Aircall
- Postscript
- TikTok Shop
Only Trengo
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between Gorgias and Trengo yet.
Used either of them?
Your review makes this comparison better for the next person. Review Gorgias or review Trengo.