Choose Gorgias if you need
- Integration with Shopify, Klaviyo or Recharge. We haven't found them on Zoho Desk's website.
- SOC 2, HIPAA or SSO. We haven't found them on Zoho Desk's website.
Side by side, from each tool's own website. A tool's rating shows once it has 3 reviews.
From each tool's own website, checked on the dates below, and from published reviews.
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.

Nobody has reviewed Gorgias yet. Its rating shows once it has 3 reviews.
Review GorgiasNobody has reviewed Zoho Desk yet. Its rating shows once it has 3 reviews.
Review Zoho DeskFrom the platforms and integrations each website lists.
Reviewers who say they used one of these before the other.
No reviewer has said they moved between Gorgias and Zoho Desk yet.
Your review makes this comparison better for the next person. Review Gorgias or review Zoho Desk.
Gorgias: Facts from gorgias.com, checked October 20, 2026. Sources: gorgias.com, gorgias.com/pricing, gorgias.com/apps, gorgias.com/security, developers.gorgias.com.
Zoho Desk: Facts from zoho.com, checked October 20, 2026. Sources: zoho.com/desk, zoho.com/desk/pricing.html, zoho.com/desk/integrations.html, zoho.com/desk/ios-android-mobile-helpdesk-app.html, zoho.com/compliance.html, desk.zoho.com/DeskAPIDocument.
Prices change, so confirm on their sites.