Choose HappyFox if you need
- iOS or Android. We haven't found them on Zendesk's website.
- Integration with Slack, Salesforce or Jira. We haven't found them on Zendesk's website.
- GDPR, HIPAA or SSO. We haven't found them on Zendesk's website.
At a glance
- Both offer a free trial (HappyFox: 14 days, Zendesk: 14 days).
- HappyFox's lowest paid plan is Basic at $24 per agent per month, billed annually, as of October 23, 2026.
- Zendesk's lowest paid plan is Support Team at $19 per agent per month, billed annually, as of October 20, 2026.
- Both are available on Web and API.
- Only HappyFox lists iOS and Android.
- Both work with Microsoft Teams.
- Both list SOC 2.
- Only HappyFox lists GDPR, HIPAA and SSO.
- Only Zendesk lists ISO 27001.
- Both have a public API.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose Zendesk if you need
- A lower starting price. Zendesk Support Team is $19 and HappyFox Basic is $24, both per agent per month, billed annually.
- ISO 27001. We haven't found it on HappyFox's website.
HappyFox
Nobody has reviewed HappyFox yet. Its rating shows once it has 3 reviews.
Review HappyFox
Zendesk
Nobody has reviewed Zendesk yet. Its rating shows once it has 3 reviews.
Review ZendeskThe facts
- What it does
- HappyFoxYour help desk for proactive support. Resolve faster and stay ahead of service goals
- ZendeskAI-powered customer service platform with AI agents built to improve with every resolution
- Free plan
- HappyFoxNot confirmed
- ZendeskNot confirmed
- Pricing
- HappyFoxPer agent, monthly
- ZendeskPer agent, monthly
- Paid plans from
What they share
From the platforms and integrations each website lists.
Platforms
Both
- Web
- API
Only HappyFox
- iOS
- Android
Only ZendeskNothing else listed
Integrations
Both
- Microsoft Teams
Only HappyFox
- Slack
- Salesforce
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between HappyFox and Zendesk yet.
Used either of them?
Your review makes this comparison better for the next person. Review HappyFox or review Zendesk.