Choose Hiver if you need
- Integration with Shopify, Slack or NetSuite. We haven't found them on HubSpot Service Hub's website.
At a glance
- HubSpot Service Hub has a free plan. We haven't confirmed one for Hiver.
- HubSpot Service Hub offers a free trial (14 days). We haven't confirmed one for Hiver.
- Hiver's lowest paid plan is Growth at $25 per user per month, billed annually, as of October 23, 2026.
- HubSpot Service Hub's lowest paid plan is Starter at $10 per seat per month, as of October 28, 2026.
- Both work with Salesforce and Jira.
- Hiver lists SOC 2, ISO 27001, GDPR, HIPAA and SSO. We haven't confirmed any of these for HubSpot Service Hub.
- Hiver has a public API. We haven't confirmed one for HubSpot Service Hub.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose HubSpot Service Hub if you need
- Integration with SurveyMonkey or Facebook Messenger. We haven't found them on Hiver's website.
Hiver
Nobody has reviewed Hiver yet. Its rating shows once it has 3 reviews.
Review Hiver
HubSpot Service Hub
Nobody has reviewed HubSpot Service Hub yet. Its rating shows once it has 3 reviews.
Review HubSpot Service HubThe facts
- What it does
- HiverThe agentic customer service platform built for complex support
- HubSpot Service HubCustomer service software powered by AI to scale support and drive customer retention.
- Free plan
- HiverNot confirmed
- HubSpot Service HubYes
- Pricing
- HiverPer user, monthly
- HubSpot Service HubPer seat, monthly
- Paid plans from
What they share
From the platforms and integrations each website lists.
Integrations
Both
- Salesforce
- Jira
Only Hiver
- Shopify
- Slack
- NetSuite
- Linear
- Asana
- Gmail
- Outlook
Only HubSpot Service Hub
- SurveyMonkey
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between Hiver and HubSpot Service Hub yet.
Used either of them?
Your review makes this comparison better for the next person. Review Hiver or review HubSpot Service Hub.