Hiver vs Plain - askusers

At a glance

Plain offers a free trial (7 days). We haven't confirmed one for Hiver.
Hiver's lowest paid plan is Growth at $25 per user per month, billed annually, as of October 23, 2026.
Plain's lowest paid plan is Foundation at $45, as of October 28, 2026.
Only Hiver lists Web, iOS, Android and API.
Only Plain lists Slack and Discord.
Both work with Salesforce, Jira, Slack and Linear.
Both list SOC 2, HIPAA and SSO.
Only Hiver lists ISO 27001 and GDPR.
Both have a public API.

From each tool's own website, checked on the dates below, and from published reviews.

From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.

Web, iOS, Android or API. We haven't found them on Plain's website.
Integration with Shopify, NetSuite or Asana. We haven't found them on Plain's website.
ISO 27001 or GDPR. We haven't found them on Plain's website.

No reviews yet

Nobody has reviewed Hiver yet. Its rating shows once it has 3 reviews.

No reviews yet

Nobody has reviewed Plain yet. Its rating shows once it has 3 reviews.

What it does: HiverThe agentic customer service platform built for complex support; PlainPlain is the AI support stack built for B2B teams.
Free plan: HiverNot confirmed; PlainNot confirmed
Pricing: HiverPer user, monthly; PlainPer user, monthly, billed annually
Paid plans from: Hiver

From the platforms and integrations each website lists.

BothNone in common

Only Hiver

Only Plain

Both

Reviewers who say they used one of these before the other.

No reviewer has said they moved between Hiver and Plain yet.

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