Choose Hiver if you need
- Web or API. We haven't found them on Tidio's website.
- Integration with Jira, Slack or NetSuite. We haven't found them on Tidio's website.
- ISO 27001 or HIPAA. We haven't found them on Tidio's website.
At a glance
- Tidio has a free plan. We haven't confirmed one for Hiver.
- Tidio offers a free trial (7 days). We haven't confirmed one for Hiver.
- Hiver's lowest paid plan is Growth at $25 per user per month, billed annually, as of October 23, 2026.
- Tidio's lowest paid plan is Starter at $24.17 per month, as of October 28, 2026.
- Both are available on iOS and Android.
- Only Hiver lists Web and API.
- Only Tidio lists Browser, Windows and Mac.
- Both work with Salesforce and Shopify.
- Both list SOC 2, GDPR and SSO.
- Only Hiver lists ISO 27001 and HIPAA.
- Hiver has a public API. We haven't confirmed one for Tidio.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose Tidio if you need
- Browser, Windows or Mac. We haven't found them on Hiver's website.
- Integration with WordPress, Zapier or Zendesk. We haven't found them on Hiver's website.
Hiver
Nobody has reviewed Hiver yet. Its rating shows once it has 3 reviews.
Review Hiver
Tidio
Nobody has reviewed Tidio yet. Its rating shows once it has 3 reviews.
Review TidioThe facts
- What it does
- HiverThe agentic customer service platform built for complex support
- TidioImprove your business with sales, support, and customer service automation
- Free plan
- HiverNot confirmed
- TidioYes
- Pricing
- HiverPer user, monthly
- TidioNot confirmed
- Paid plans from
- Hiver
What they share
From the platforms and integrations each website lists.
Platforms
Both
- iOS
- Android
Only Hiver
- Web
- API
Only Tidio
- Browser
- Windows
- Mac
Integrations
Both
- Salesforce
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between Hiver and Tidio yet.
Used either of them?
Your review makes this comparison better for the next person. Review Hiver or review Tidio.