Choose Hiver if you need
- Integration with Jira, Slack or NetSuite. We haven't found them on Trengo's website.
- SOC 2, ISO 27001, HIPAA or SSO. We haven't found them on Trengo's website.
At a glance
- Trengo offers a free trial (length not stated). We haven't confirmed one for Hiver.
- Hiver's lowest paid plan is Growth at $25 per user per month, billed annually, as of October 23, 2026.
- Trengo's lowest paid plan is Boost at €299 per month billed annually, as of October 28, 2026.
- Both work with Salesforce and Shopify.
- Both list GDPR.
- Only Hiver lists SOC 2, ISO 27001, HIPAA and SSO.
- Hiver has a public API. We haven't confirmed one for Trengo.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose Trengo if you need
- Integration with WooCommerce, HubSpot or Pipedrive. We haven't found them on Hiver's website.
Hiver
Nobody has reviewed Hiver yet. Its rating shows once it has 3 reviews.
Review Hiver
Trengo
Nobody has reviewed Trengo yet. Its rating shows once it has 3 reviews.
Review TrengoThe facts
- What it does
- HiverThe agentic customer service platform built for complex support
- TrengoWhatsApp, email, live chat, social and voice in one shared inbox, with AI handling repetitive questions.
- Free plan
- HiverNot confirmed
- TrengoNot confirmed
- Pricing
- HiverPer user, monthly
- TrengoNot confirmed
- Paid plans from
- Hiver
What they share
From the platforms and integrations each website lists.
Integrations
Both
- Salesforce
- Shopify
Only Hiver
- Jira
- Slack
- NetSuite
- Linear
- Asana
- Gmail
- Outlook
Only Trengo
- WooCommerce
- HubSpot
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between Hiver and Trengo yet.
Used either of them?
Your review makes this comparison better for the next person. Review Hiver or review Trengo.