Choose HubSpot Service Hub if you need
- Integration with Jira, SurveyMonkey or Facebook Messenger. We haven't found them on Jira Service Management's website.
At a glance
- Both have a free plan.
- Both offer a free trial (HubSpot Service Hub: 14 days, Jira Service Management: 14 days).
- HubSpot Service Hub's lowest paid plan is Starter at $10 per seat per month, as of October 28, 2026.
- Jira Service Management's lowest paid plan is Standard at $21.50 per agent per month, as of October 29, 2026.
- They list no integrations in common.
- Jira Service Management lists SSO. We haven't confirmed any of these for HubSpot Service Hub.
- Jira Service Management has a public API. We haven't confirmed one for HubSpot Service Hub.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose Jira Service Management if you need
- Integration with Slack, Microsoft Teams or Zoom. We haven't found them on HubSpot Service Hub's website.
HubSpot Service Hub
Nobody has reviewed HubSpot Service Hub yet. Its rating shows once it has 3 reviews.
Review HubSpot Service HubJira Service Management
Nobody has reviewed Jira Service Management yet. Its rating shows once it has 3 reviews.
Review Jira Service ManagementThe facts
- What it does
- HubSpot Service HubCustomer service software powered by AI to scale support and drive customer retention.
- Jira Service ManagementUnite teams on a single AI-powered platform to deliver service at scale.
- Free plan
- HubSpot Service HubYes
- Jira Service ManagementYes
- Pricing
- HubSpot Service HubPer seat, monthly
- Jira Service ManagementPer agent, monthly or annually
- Paid plans from
What they share
From the platforms and integrations each website lists.
Integrations
BothNone in common
Only HubSpot Service Hub
- Jira
- SurveyMonkey
- Facebook Messenger
- Salesforce
Only Jira Service Management
- Slack
- Microsoft Teams
- Zoom
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between HubSpot Service Hub and Jira Service Management yet.
Used either of them?
Your review makes this comparison better for the next person. Review HubSpot Service Hub or review Jira Service Management.