Choose HubSpot Service Hub if you need
- Integration with Jira, SurveyMonkey or Facebook Messenger. We haven't found them on Zammad's website.
At a glance
- HubSpot Service Hub has a free plan. We haven't confirmed one for Zammad.
- HubSpot Service Hub offers a free trial (14 days). We haven't confirmed one for Zammad.
- HubSpot Service Hub's lowest paid plan is Starter at $10 per seat per month, as of October 28, 2026.
- They list no integrations in common.
- Zammad lists ISO 27001, GDPR and SSO. We haven't confirmed any of these for HubSpot Service Hub.
- Zammad has a public API. We haven't confirmed one for HubSpot Service Hub.
- Zammad can be self-hosted. We haven't confirmed that for HubSpot Service Hub.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose Zammad if you need
- Integration with Microsoft Teams, GitHub or GitLab. We haven't found them on HubSpot Service Hub's website.
HubSpot Service Hub
Nobody has reviewed HubSpot Service Hub yet. Its rating shows once it has 3 reviews.
Review HubSpot Service Hub
Zammad
Nobody has reviewed Zammad yet. Its rating shows once it has 3 reviews.
Review ZammadThe facts
- What it does
- HubSpot Service HubCustomer service software powered by AI to scale support and drive customer retention.
- ZammadPowerful helpdesk software that's never overwhelming.
- Free plan
- HubSpot Service HubYes
- ZammadNot confirmed
- Pricing
- HubSpot Service HubPer seat, monthly
- ZammadPer agent, monthly or annually
- Paid plans from
What they share
From the platforms and integrations each website lists.
Integrations
BothNone in common
Only HubSpot Service Hub
- Jira
- SurveyMonkey
- Facebook Messenger
- Salesforce
Only Zammad
- Microsoft Teams
- GitHub
- GitLab
- Grafana
- Telegram
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between HubSpot Service Hub and Zammad yet.
Used either of them?
Your review makes this comparison better for the next person. Review HubSpot Service Hub or review Zammad.