Choose HubSpot Service Hub if you need
- Integration with Jira, SurveyMonkey or Facebook Messenger. We haven't found them on Zendesk's website.
At a glance
- HubSpot Service Hub has a free plan. We haven't confirmed one for Zendesk.
- Both offer a free trial (HubSpot Service Hub: 14 days, Zendesk: 14 days).
- HubSpot Service Hub's lowest paid plan is Starter at $10 per seat per month, as of October 28, 2026.
- Zendesk's lowest paid plan is Support Team at $19 per agent per month, billed annually, as of October 20, 2026.
- They list no integrations in common.
- Zendesk lists SOC 2 and ISO 27001. We haven't confirmed any of these for HubSpot Service Hub.
- Zendesk has a public API. We haven't confirmed one for HubSpot Service Hub.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose Zendesk if you need
- Integration with Microsoft Teams, Klaviyo or Simplesat. We haven't found them on HubSpot Service Hub's website.
HubSpot Service Hub
Nobody has reviewed HubSpot Service Hub yet. Its rating shows once it has 3 reviews.
Review HubSpot Service Hub
Zendesk
Nobody has reviewed Zendesk yet. Its rating shows once it has 3 reviews.
Review ZendeskThe facts
- What it does
- HubSpot Service HubCustomer service software powered by AI to scale support and drive customer retention.
- ZendeskAI-powered customer service platform with AI agents built to improve with every resolution
- Free plan
- HubSpot Service HubYes
- ZendeskNot confirmed
- Pricing
- HubSpot Service HubPer seat, monthly
- ZendeskPer agent, monthly
- Paid plans from
What they share
From the platforms and integrations each website lists.
Integrations
BothNone in common
Only HubSpot Service Hub
- Jira
- SurveyMonkey
- Facebook Messenger
- Salesforce
Only Zendesk
- Microsoft Teams
- Klaviyo
- Simplesat
- SendSafely
- GIPHY
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between HubSpot Service Hub and Zendesk yet.
Used either of them?
Your review makes this comparison better for the next person. Review HubSpot Service Hub or review Zendesk.