Choose HubSpot Service Hub if you need
- Integration with SurveyMonkey or Facebook Messenger. We haven't found them on Zoho Desk's website.
At a glance
- HubSpot Service Hub has a free plan. We haven't confirmed one for Zoho Desk.
- Both offer a free trial (HubSpot Service Hub: 14 days, Zoho Desk: length not stated).
- HubSpot Service Hub's lowest paid plan is Starter at $10 per seat per month, as of October 28, 2026.
- Zoho Desk's lowest paid plan is Express at $7 per user per month, billed annually, as of October 20, 2026.
- Both work with Jira and Salesforce.
- Zoho Desk lists ISO 27001. We haven't confirmed any of these for HubSpot Service Hub.
- Zoho Desk has a public API. We haven't confirmed one for HubSpot Service Hub.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose Zoho Desk if you need
- Integration with Zoho CRM, Slack or Microsoft Teams. We haven't found them on HubSpot Service Hub's website.
HubSpot Service Hub
Nobody has reviewed HubSpot Service Hub yet. Its rating shows once it has 3 reviews.
Review HubSpot Service Hub
Zoho Desk
Nobody has reviewed Zoho Desk yet. Its rating shows once it has 3 reviews.
Review Zoho DeskThe facts
- What it does
- HubSpot Service HubCustomer service software powered by AI to scale support and drive customer retention.
- Zoho DeskAI help desk software made human-simple
- Free plan
- HubSpot Service HubYes
- Zoho DeskNot confirmed
- Pricing
- HubSpot Service HubPer seat, monthly
- Zoho DeskPer user, monthly
- Paid plans from
What they share
From the platforms and integrations each website lists.
Integrations
Both
- Jira
- Salesforce
Only HubSpot Service Hub
- SurveyMonkey
- Facebook Messenger
Only Zoho Desk
- Zoho CRM
- Slack
- Microsoft Teams
- Zapier
- Trello
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between HubSpot Service Hub and Zoho Desk yet.
Used either of them?
Your review makes this comparison better for the next person. Review HubSpot Service Hub or review Zoho Desk.