Choose LiveAgent if you need
- Integration with Zapier, ClickUp or FlowHunt. We haven't found them on Plain's website.
- GDPR. We haven't found it on Plain's website.
At a glance
- Both offer a free trial (LiveAgent: 30 days, Plain: 7 days).
- LiveAgent's lowest paid plan is Starter at $15 per agent per month, up to 5 agents, as of October 28, 2026.
- Plain's lowest paid plan is Foundation at $45, as of October 28, 2026.
- They list no integrations in common.
- Both list SSO.
- Only LiveAgent lists GDPR.
- Only Plain lists SOC 2 and HIPAA.
- Plain has a public API. We haven't confirmed one for LiveAgent.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose Plain if you need
- Integration with Slack, Linear or Jira. We haven't found them on LiveAgent's website.
- SOC 2 or HIPAA. We haven't found them on LiveAgent's website.
LiveAgent
Nobody has reviewed LiveAgent yet. Its rating shows once it has 3 reviews.
Review LiveAgent
Plain
Nobody has reviewed Plain yet. Its rating shows once it has 3 reviews.
Review PlainThe facts
- What it does
- LiveAgentAn all-in-one customer service platform with AI chatbot, live chat, ticketing and call center.
- PlainPlain is the AI support stack built for B2B teams.
- Free plan
- LiveAgentNot confirmed
- PlainNot confirmed
- Pricing
- LiveAgentPer agent, monthly or annual
- PlainPer user, monthly, billed annually
- Paid plans from
- LiveAgentStarter: $15 per agent per month, up to 5 agents
- PlainFoundation: $45
- Plans
- LiveAgentStarter: $15 Team: $26 Business: $44 Enterprise: $3,999 As of October 28, 2026
- PlainFoundation: $45 Horizon: $99 Frontier: Custom As of October 28, 2026
- Platforms
- LiveAgentNot confirmed
- PlainSlack, Discord
- Works with
- LiveAgentZapier, ClickUp, FlowHunt, Facebook, BigCommerce
- PlainSlack, Linear, Jira, Salesforce, HubSpot
- Main features
- LiveAgentLive chat, Call center, Social media channels
- PlainAI customer agent, Sidekick AI assistant, SLAs
- Free trial
- LiveAgent30 days
- Plain7 days
- Security and compliance
- LiveAgentGDPR, SSO
- PlainSOC 2, HIPAA, SSO
- Public API
- LiveAgentNot confirmed
- PlainYes
- On askusers
- LiveAgentNot claimed by its team yet
- PlainNot claimed by its team yet
LiveAgent: Facts from liveagent.com, checked October 28, 2026. Sources: liveagent.com, liveagent.com/pricing, liveagent.com/features/chatbot, liveagent.com/integrations.
Plain: Facts from plain.com, checked October 28, 2026. Sources: plain.com, plain.com/pricing, plain.com/overview, plain.com/integrations.
Prices change, so confirm on their sites.
What they share
From the platforms and integrations each website lists.
Integrations
BothNone in common
Only LiveAgent
- Zapier
- ClickUp
- FlowHunt
- BigCommerce
Only Plain
- Slack
- Linear
- Jira
- Salesforce
- HubSpot
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between LiveAgent and Plain yet.
Used either of them?
Your review makes this comparison better for the next person. Review LiveAgent or review Plain.