Choose LiveAgent if you need
- Integration with Zapier, ClickUp or FlowHunt. We haven't found them on Zammad's website.
At a glance
- LiveAgent offers a free trial (30 days). We haven't confirmed one for Zammad.
- LiveAgent's lowest paid plan is Starter at $15 per agent per month, up to 5 agents, as of October 28, 2026.
- They list no integrations in common.
- Both list GDPR and SSO.
- Only Zammad lists ISO 27001.
- Zammad has a public API. We haven't confirmed one for LiveAgent.
- Zammad can be self-hosted. We haven't confirmed that for LiveAgent.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose Zammad if you need
- Integration with Microsoft Teams, GitHub or GitLab. We haven't found them on LiveAgent's website.
- ISO 27001. We haven't found it on LiveAgent's website.
LiveAgent
Nobody has reviewed LiveAgent yet. Its rating shows once it has 3 reviews.
Review LiveAgent
Zammad
Nobody has reviewed Zammad yet. Its rating shows once it has 3 reviews.
Review ZammadThe facts
- What it does
- LiveAgentAn all-in-one customer service platform with AI chatbot, live chat, ticketing and call center.
- ZammadPowerful helpdesk software that's never overwhelming.
- Free plan
- LiveAgentNot confirmed
- ZammadNot confirmed
- Pricing
- LiveAgentPer agent, monthly or annual
- ZammadPer agent, monthly or annually
- Paid plans from
What they share
From the platforms and integrations each website lists.
Integrations
BothNone in common
Only LiveAgent
- Zapier
- ClickUp
- FlowHunt
- BigCommerce
Only Zammad
- Microsoft Teams
- GitHub
- GitLab
- Grafana
- Telegram
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between LiveAgent and Zammad yet.
Used either of them?
Your review makes this comparison better for the next person. Review LiveAgent or review Zammad.