Choose LiveAgent if you need
- Integration with Zapier, ClickUp or FlowHunt. We haven't found them on Zendesk's website.
- GDPR or SSO. We haven't found them on Zendesk's website.
At a glance
- Both offer a free trial (LiveAgent: 30 days, Zendesk: 14 days).
- LiveAgent's lowest paid plan is Starter at $15 per agent per month, up to 5 agents, as of October 28, 2026.
- Zendesk's lowest paid plan is Support Team at $19 per agent per month, billed annually, as of October 20, 2026.
- They list no integrations in common.
- Only LiveAgent lists GDPR and SSO.
- Only Zendesk lists SOC 2 and ISO 27001.
- Zendesk has a public API. We haven't confirmed one for LiveAgent.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose Zendesk if you need
- Integration with Microsoft Teams, Klaviyo or Simplesat. We haven't found them on LiveAgent's website.
- SOC 2 or ISO 27001. We haven't found them on LiveAgent's website.
LiveAgent
Nobody has reviewed LiveAgent yet. Its rating shows once it has 3 reviews.
Review LiveAgent
Zendesk
Nobody has reviewed Zendesk yet. Its rating shows once it has 3 reviews.
Review ZendeskThe facts
- What it does
- LiveAgentAn all-in-one customer service platform with AI chatbot, live chat, ticketing and call center.
- ZendeskAI-powered customer service platform with AI agents built to improve with every resolution
- Free plan
- LiveAgentNot confirmed
- ZendeskNot confirmed
- Pricing
- LiveAgentPer agent, monthly or annual
- ZendeskPer agent, monthly
- Paid plans from
What they share
From the platforms and integrations each website lists.
Integrations
BothNone in common
Only LiveAgent
- Zapier
- ClickUp
- FlowHunt
- BigCommerce
Only Zendesk
- Microsoft Teams
- Klaviyo
- Simplesat
- SendSafely
- GIPHY
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between LiveAgent and Zendesk yet.
Used either of them?
Your review makes this comparison better for the next person. Review LiveAgent or review Zendesk.