Choose LiveAgent if you need
- Integration with ClickUp, FlowHunt or Facebook. We haven't found them on Zoho Desk's website.
- GDPR or SSO. We haven't found them on Zoho Desk's website.
At a glance
- Both offer a free trial (LiveAgent: 30 days, Zoho Desk: length not stated).
- LiveAgent's lowest paid plan is Starter at $15 per agent per month, up to 5 agents, as of October 28, 2026.
- Zoho Desk's lowest paid plan is Express at $7 per user per month, billed annually, as of October 20, 2026.
- Both work with Zapier.
- Only LiveAgent lists GDPR and SSO.
- Only Zoho Desk lists ISO 27001.
- Zoho Desk has a public API. We haven't confirmed one for LiveAgent.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose Zoho Desk if you need
- Integration with Zoho CRM, Salesforce or Slack. We haven't found them on LiveAgent's website.
- ISO 27001. We haven't found it on LiveAgent's website.
LiveAgent
Nobody has reviewed LiveAgent yet. Its rating shows once it has 3 reviews.
Review LiveAgent
Zoho Desk
Nobody has reviewed Zoho Desk yet. Its rating shows once it has 3 reviews.
Review Zoho DeskThe facts
- What it does
- LiveAgentAn all-in-one customer service platform with AI chatbot, live chat, ticketing and call center.
- Zoho DeskAI help desk software made human-simple
- Free plan
- LiveAgentNot confirmed
- Zoho DeskNot confirmed
- Pricing
- LiveAgentPer agent, monthly or annual
- Zoho DeskPer user, monthly
- Paid plans from
What they share
From the platforms and integrations each website lists.
Integrations
Both
- Zapier
Only LiveAgent
- ClickUp
- FlowHunt
- BigCommerce
Only Zoho Desk
- Zoho CRM
- Salesforce
- Slack
- Jira
- Microsoft Teams
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between LiveAgent and Zoho Desk yet.
Used either of them?
Your review makes this comparison better for the next person. Review LiveAgent or review Zoho Desk.