Choose Loop if you need
- Integration with ShipBob. We haven't found it on Rich Returns' website.
- SSO. We haven't found it on Rich Returns' website.
At a glance
- Loop's lowest paid plan is Returns at $340 per month, starting price, as of November 13, 2026.
- Rich Returns' lowest paid plan is Standard at $19 per month, as of November 13, 2026.
- Both are available on Shopify.
- Both work with Gorgias and Shopify.
- Only Loop lists SSO.
- Only Rich Returns lists GDPR.
- Both have a public API.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose Rich Returns if you need
- Integration with Stripe, Klaviyo or Intercom. We haven't found them on Loop's website.
- GDPR. We haven't found it on Loop's website.
Loop
Nobody has reviewed Loop yet. Its rating shows once it has 3 reviews.
Review Loop
Rich Returns
Nobody has reviewed Rich Returns yet. Its rating shows once it has 3 reviews.
Review Rich ReturnsThe facts
- What it does
- LoopThe post-purchase platform that turns returns into revenue.
- Rich ReturnsAutomates Shopify returns and exchanges with a branded self-serve portal.
- Free plan
- LoopNot confirmed
- Rich ReturnsNot confirmed
- Pricing
- LoopNot confirmed
- Rich ReturnsNot confirmed
- Paid plans from
- Loop
What they share
From the platforms and integrations each website lists.
Platforms
Both
- Shopify
Only LoopNothing else listed
Only Rich ReturnsNothing else listed
Integrations
Both
- Gorgias
- Shopify
Only Loop
- ShipBob
Only Rich Returns
- Stripe
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between Loop and Rich Returns yet.
Used either of them?
Your review makes this comparison better for the next person. Review Loop or review Rich Returns.