Choose Loop if you need
- Integration with ShipBob or Shopify. We haven't found them on ZigZag's website.
At a glance
- ZigZag has a free plan. We haven't confirmed one for Loop.
- ZigZag offers a free trial (14 days). We haven't confirmed one for Loop.
- Loop's lowest paid plan is Returns at $340 per month, starting price, as of November 13, 2026.
- ZigZag's lowest paid plan is Silver at $20 per month, as of November 14, 2026.
- Both are available on Shopify.
- Only ZigZag lists WhatsApp.
- Both work with Gorgias.
- Loop lists SSO. We haven't confirmed any of these for ZigZag.
- Both have a public API.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose ZigZag if you need
- WhatsApp. We haven't found it on Loop's website.
- Integration with Zendesk, Klaviyo or Mailchimp. We haven't found them on Loop's website.
Loop
Nobody has reviewed Loop yet. Its rating shows once it has 3 reviews.
Review Loop
ZigZag
Nobody has reviewed ZigZag yet. Its rating shows once it has 3 reviews.
Review ZigZagThe facts
- What it does
- LoopThe post-purchase platform that turns returns into revenue.
- ZigZagReturns and delivery tracking for retailers.
- Free plan
- LoopNot confirmed
- ZigZagYes
- Pricing
- LoopNot confirmed
- ZigZagNot confirmed
- Paid plans from
- LoopReturns: $340 per month, starting price
What they share
From the platforms and integrations each website lists.
Platforms
Both
- Shopify
Only LoopNothing else listed
Only ZigZag
Integrations
Both
- Gorgias
Only Loop
- ShipBob
- Shopify
Only ZigZag
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between Loop and ZigZag yet.
Used either of them?
Your review makes this comparison better for the next person. Review Loop or review ZigZag.