Choose Novu if you need
- Integration with Twilio, SendGrid or Microsoft Teams. We haven't found them on UserGuiding's website.
At a glance
- Novu has a free plan. We haven't confirmed one for UserGuiding.
- Novu's lowest paid plan is Pro at $30 per month, starting from, as of November 13, 2026.
- UserGuiding's lowest paid plan is Starter at $249 per month, up to 2,000 MAU, as of November 14, 2026.
- Both work with Slack.
- Both list GDPR, HIPAA and SSO.
- Only UserGuiding lists SOC 2 and ISO 27001.
- Novu has a public API. We haven't confirmed one for UserGuiding.
- Novu can be self-hosted. We haven't confirmed that for UserGuiding.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose UserGuiding if you need
- Integration with Salesforce or HubSpot. We haven't found them on Novu's website.
- SOC 2 or ISO 27001. We haven't found them on Novu's website.
Novu
Nobody has reviewed Novu yet. Its rating shows once it has 3 reviews.
Review Novu
UserGuiding
Nobody has reviewed UserGuiding yet. Its rating shows once it has 3 reviews.
Review UserGuidingThe facts
- What it does
- NovuOpen-source infrastructure to notify your users and let your agents talk with them.
- UserGuidingCreate and optimize in-app experiences that turn new users into champions, without coding.
- Free plan
- NovuYes
- UserGuidingNot confirmed
- Pricing
- NovuNot confirmed
- UserGuidingNot confirmed
- Paid plans from
What they share
From the platforms and integrations each website lists.
Integrations
Both
- Slack
Only Novu
- Twilio
- SendGrid
- Microsoft Teams
Only UserGuiding
- Salesforce
- HubSpot
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between Novu and UserGuiding yet.
Used either of them?
Your review makes this comparison better for the next person. Review Novu or review UserGuiding.