Choose Rivo if you need
- Integration with Postscript, Gorgias or Skio. We haven't found them on Smile's website.
- GDPR. We haven't found it on Smile's website.
At a glance
- Rivo's lowest paid plan is Scale at $49, as of November 13, 2026.
- Smile's lowest paid plan is Essential at $15 per month, as of November 13, 2026.
- Both are available on Shopify.
- Only Smile lists BigCommerce.
- Both work with Klaviyo.
- Both list SOC 2.
- Only Rivo lists GDPR.
- Only Smile lists SSO.
- Both have a public API.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose Smile if you need
- BigCommerce. We haven't found it on Rivo's website.
- Integration with Shopify POS or Judge.me. We haven't found them on Rivo's website.
- SSO. We haven't found it on Rivo's website.
Rivo
Nobody has reviewed Rivo yet. Its rating shows once it has 3 reviews.
Review RivoSmile
Nobody has reviewed Smile yet. Its rating shows once it has 3 reviews.
Review SmileThe facts
- What it does
- RivoRetention platform for fast-growing brands running on Shopify.
- SmileThe loyalty platform for ambitious Shopify brands.
- Free plan
- RivoNot confirmed
- SmileNot confirmed
- Pricing
- RivoNot confirmed
- SmileNot confirmed
- Paid plans from
- RivoScale: $49
What they share
From the platforms and integrations each website lists.
Platforms
Both
- Shopify
Only RivoNothing else listed
Only Smile
- BigCommerce
Integrations
Both
- Klaviyo
Only Rivo
- Postscript
- Gorgias
- Skio
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between Rivo and Smile yet.
Used either of them?
Your review makes this comparison better for the next person. Review Rivo or review Smile.