Choose Smartsupp if you need
- Integration with PrestaShop, Claude or Google Analytics. We haven't found them on Text's website.
At a glance
- Smartsupp has a free plan. We haven't confirmed one for Text.
- Both offer a free trial (Smartsupp: 14 days, Text: 14 days).
- Smartsupp's lowest paid plan is Solo at $17 per month, billed annually, as of November 14, 2026.
- Text's lowest paid plan is Essential at $19 per user per month, billed annually, as of November 14, 2026.
- Both are available on Web, iOS, Android and Windows.
- Only Text lists Mac.
- Both work with Shopify and WordPress.
- Both list GDPR.
- Only Text lists SOC 2 and SSO.
- Smartsupp has a public API. We haven't confirmed one for Text.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose Text if you need
- Mac. We haven't found it on Smartsupp's website.
- Integration with WhatsApp, Messenger or Google Tag Manager. We haven't found them on Smartsupp's website.
- SOC 2 or SSO. We haven't found them on Smartsupp's website.
Smartsupp
Nobody has reviewed Smartsupp yet. Its rating shows once it has 3 reviews.
Review SmartsuppText
Nobody has reviewed Text yet. Its rating shows once it has 3 reviews.
Review TextThe facts
- What it does
- SmartsuppAI customer service software built for online stores, across live chat, WhatsApp and Messenger.
- TextLive chat software for your website with an AI Agent that answers 24/7.
- Free plan
- SmartsuppYes
- TextNot confirmed
- Pricing
- SmartsuppNot confirmed
- TextPer user, monthly or annual
- Paid plans from
What they share
From the platforms and integrations each website lists.
Platforms
Both
- Web
- iOS
- Android
- Windows
Only SmartsuppNothing else listed
Only Text
- Mac
Integrations
Both
- Shopify
- WordPress
Only Smartsupp
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between Smartsupp and Text yet.
Used either of them?
Your review makes this comparison better for the next person. Review Smartsupp or review Text.