- Tidio has a free plan. We haven't confirmed one for Zendesk.
- Both offer a free trial (Tidio: 7 days, Zendesk: 14 days).
- Tidio's lowest paid plan is Starter at $24.17 per month, as of October 28, 2026.
- Zendesk's lowest paid plan is Support Team at $19 per agent per month, billed annually, as of October 20, 2026.
- Only Tidio lists Browser, Android, iOS, Windows and Mac.
- Only Zendesk lists Web and API.
- They list no integrations in common.
- Both list SOC 2.
- Only Tidio lists GDPR and SSO.
- Only Zendesk lists ISO 27001.
- Zendesk has a public API. We haven't confirmed one for Tidio.
From each tool's own website, checked on the dates below, and from published reviews.
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
- Browser, Android, iOS, Windows or Mac. We haven't found them on Zendesk's website.
- Integration with Shopify, WordPress or Zapier. We haven't found them on Zendesk's website.
- GDPR or SSO. We haven't found them on Zendesk's website.
- Web or API. We haven't found them on Tidio's website.
- Integration with Microsoft Teams, Klaviyo or Simplesat. We haven't found them on Tidio's website.
- ISO 27001. We haven't found it on Tidio's website.
No reviews yetNobody has reviewed Tidio yet. Its rating shows once it has 3 reviews.
Review TidioNo reviews yetNobody has reviewed Zendesk yet. Its rating shows once it has 3 reviews.
Review ZendeskTidioZendesk
- What it does
- TidioImprove your business with sales, support, and customer service automation
- ZendeskAI-powered customer service platform with AI agents built to improve with every resolution
- Free plan
- TidioYes
- ZendeskNot confirmed
- Pricing
- TidioNot confirmed
- ZendeskPer agent, monthly
- Paid plans from
- Tidio
From the platforms and integrations each website lists.
Platforms
BothNone in common
Only Tidio- Browser
- Android
- iOS
- Windows
- Mac
Reviewers who say they used one of these before the other.
No reviewer has said they moved between Tidio and Zendesk yet.
Used either of them?
Your review makes this comparison better for the next person. Review Tidio or review Zendesk.