- Tidio has a free plan. We haven't confirmed one for Zoho Desk.
- Both offer a free trial (Tidio: 7 days, Zoho Desk: length not stated).
- Tidio's lowest paid plan is Starter at $24.17 per month, as of October 28, 2026.
- Zoho Desk's lowest paid plan is Express at $7 per user per month, billed annually, as of October 20, 2026.
- Both are available on Android and iOS.
- Only Tidio lists Browser, Windows and Mac.
- Only Zoho Desk lists API.
- Both work with Zapier and Salesforce.
- Only Tidio lists SOC 2, GDPR and SSO.
- Only Zoho Desk lists ISO 27001.
- Zoho Desk has a public API. We haven't confirmed one for Tidio.
From each tool's own website, checked on the dates below, and from published reviews.
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
- Browser, Windows or Mac. We haven't found them on Zoho Desk's website.
- Integration with Shopify, WordPress or Zendesk. We haven't found them on Zoho Desk's website.
- SOC 2, GDPR or SSO. We haven't found them on Zoho Desk's website.
- API. We haven't found it on Tidio's website.
- Integration with Zoho CRM, Slack or Jira. We haven't found them on Tidio's website.
- ISO 27001. We haven't found it on Tidio's website.
No reviews yetNobody has reviewed Tidio yet. Its rating shows once it has 3 reviews.
Review TidioNo reviews yetNobody has reviewed Zoho Desk yet. Its rating shows once it has 3 reviews.
Review Zoho DeskTidioZoho Desk
- What it does
- TidioImprove your business with sales, support, and customer service automation
- Zoho DeskAI help desk software made human-simple
- Free plan
- TidioYes
- Zoho DeskNot confirmed
- Pricing
- TidioNot confirmed
- Zoho DeskPer user, monthly
- Paid plans from
- Tidio
From the platforms and integrations each website lists.
Reviewers who say they used one of these before the other.
No reviewer has said they moved between Tidio and Zoho Desk yet.
Used either of them?
Your review makes this comparison better for the next person. Review Tidio or review Zoho Desk.