Choose Trengo if you need
- Integration with Shopify, WooCommerce or HubSpot. We haven't found them on Zoho Desk's website.
- GDPR. We haven't found it on Zoho Desk's website.
At a glance
- Both offer a free trial (Trengo: length not stated, Zoho Desk: length not stated).
- Trengo's lowest paid plan is Boost at €299 per month billed annually, as of October 28, 2026.
- Zoho Desk's lowest paid plan is Express at $7 per user per month, billed annually, as of October 20, 2026.
- Both work with Salesforce.
- Only Trengo lists GDPR.
- Only Zoho Desk lists ISO 27001.
- Zoho Desk has a public API. We haven't confirmed one for Trengo.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose Zoho Desk if you need
- Integration with Zoho CRM, Slack or Jira. We haven't found them on Trengo's website.
- ISO 27001. We haven't found it on Trengo's website.
Trengo
Nobody has reviewed Trengo yet. Its rating shows once it has 3 reviews.
Review Trengo
Zoho Desk
Nobody has reviewed Zoho Desk yet. Its rating shows once it has 3 reviews.
Review Zoho DeskThe facts
- What it does
- TrengoWhatsApp, email, live chat, social and voice in one shared inbox, with AI handling repetitive questions.
- Zoho DeskAI help desk software made human-simple
- Free plan
- TrengoNot confirmed
- Zoho DeskNot confirmed
- Pricing
- TrengoNot confirmed
- Zoho DeskPer user, monthly
- Paid plans from
- Trengo
What they share
From the platforms and integrations each website lists.
Integrations
Both
- Salesforce
Only Trengo
- Shopify
- WooCommerce
- HubSpot
- Pipedrive
Only Zoho Desk
- Zoho CRM
- Slack
- Jira
- Microsoft Teams
- Zapier
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between Trengo and Zoho Desk yet.
Used either of them?
Your review makes this comparison better for the next person. Review Trengo or review Zoho Desk.