At a glance
- Akita is listed under Customer success, alongside ChurnZero, Custify and Gainsight.
- Akita's lowest paid plan is Small Teams at $49 per month, as of November 13, 2026.
- Akita offers a free trial (14 days).
- Akita works with Intercom and Segment.
- Akita's main features: Customer segmentation, Task management, Customer health scores, Automated playbooks, 360 degree customer view, Personalized dashboards.
- Akita's website lists GDPR.
- Akita has a public API.
- We haven't confirmed whether Akita has a free plan.
Facts from akitaapp.com, checked November 13, 2026.
The summary writes itself once 5 people have reviewed this tool.
It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.



