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Akita

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Customer success software to monitor account health and customer data, lower churn and increase revenue.

Facts from akitaapp.com, checked November 13, 2026.
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At a glance

  • Akita is listed under Customer success, alongside ChurnZero, Custify and Gainsight.
  • Akita's lowest paid plan is Small Teams at $49 per month, as of November 13, 2026.
  • Akita offers a free trial (14 days).
  • Akita works with Intercom and Segment.
  • Akita's main features: Customer segmentation, Task management, Customer health scores, Automated playbooks, 360 degree customer view, Personalized dashboards.
  • Akita's website lists GDPR.
  • Akita has a public API.
  • We haven't confirmed whether Akita has a free plan.

Facts from akitaapp.com, checked November 13, 2026.

AI summary

The summary writes itself once 5 people have reviewed this tool.

It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.

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What we know so far

Main features
Customer segmentation, Task management, Customer health scores, Automated playbooks, 360 degree customer view, Personalized dashboards
Works with
Intercom, Segment
Free trial
14 days
Security and compliance
GDPR
Public API
Yes
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Pricing

Facts from akitaapp.com, checked November 13, 2026. Prices change, so confirm on their site.
  • Small Teams$49As of November 13, 2026Per month. 2 integrations and 2 full access users included, plus 4 free read only users.
  • Growing Teams$99As of November 13, 2026Per month. 4 integrations and 4 full access users included, 8 free read only users, and full API access.
  • Enterprise Teams$499As of November 13, 2026Per month. Custom integrations development, free onboarding sessions and a dedicated success engineer.

How Akita compares

With other customer success tools, on the facts each website lists.

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