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Chatbase

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Build, deploy, and optimize conversational agents across chat, email, and voice.

  • Flat monthly plans with message credits
  • Web, Slack, WhatsApp
Facts from chatbase.co, checked November 13, 2026.
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At a glance

  • Chatbase is listed under AI support agents, alongside Ada, Botpress and Decagon.
  • Chatbase's lowest paid plan is Basic at $120 per month, billed yearly, as of November 13, 2026.
  • Chatbase's pricing model: flat monthly plans with message credits.
  • Chatbase offers a free trial (7 days).
  • Chatbase is available on Web, Slack and WhatsApp.
  • Chatbase works with Slack, Zendesk, Gorgias, Shopify, Stripe and others.
  • Chatbase's main features: Procedures, Widgets, Built-in helpdesk, Backstage analytics.
  • Chatbase's website lists SOC 2, HIPAA and SSO.
  • Chatbase has a public API.
  • We haven't confirmed whether Chatbase has a free plan.

Facts from chatbase.co, checked November 13, 2026.

AI summary

The summary writes itself once 5 people have reviewed this tool.

It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.

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What we know so far

Main features
Procedures, Widgets, Built-in helpdesk, Backstage analytics
Works with
Slack, Zendesk, Gorgias, Shopify, Stripe, Calendly
Platforms
Web, Slack, WhatsApp
Free trial
7 days
Security and compliance
SOC 2, HIPAA, SSO
Public API
Yes
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Pricing

Facts from chatbase.co, checked November 13, 2026. Prices change, so confirm on their site.
  • Basic$120As of November 13, 2026Per month, billed yearly. 4,000 message credits and 3 members.
  • Business$400As of November 13, 2026Per month, billed yearly. 15,000 message credits and 5 members, plus advanced analytics.
  • EnterpriseCustomAs of November 13, 2026Custom pricing. Unlimited members, SSO and audit logs.

How Chatbase compares

With other AI support agents, on the facts each website lists.

All Chatbase alternatives
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    • Web, Slack or WhatsApp
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    • SSO
    Chatbase vs SiteGPT
  • BotpressNo reviews yet
    Choose Botpress for
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    Choose Chatbase for
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    • HIPAA or SSO
    Chatbase vs Botpress
  • ForethoughtNo reviews yet
    Choose Forethought for
    • Mobile
    • GDPR
    Choose Chatbase for
    • Web or WhatsApp
    • Integration with Slack, Gorgias or Shopify
    • HIPAA or SSO
    Chatbase vs Forethought

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