At a glance
- Chatbase is listed under AI support agents, alongside Ada, Botpress and Decagon.
- Chatbase's lowest paid plan is Basic at $120 per month, billed yearly, as of November 13, 2026.
- Chatbase's pricing model: flat monthly plans with message credits.
- Chatbase offers a free trial (7 days).
- Chatbase is available on Web, Slack and WhatsApp.
- Chatbase works with Slack, Zendesk, Gorgias, Shopify, Stripe and others.
- Chatbase's main features: Procedures, Widgets, Built-in helpdesk, Backstage analytics.
- Chatbase's website lists SOC 2, HIPAA and SSO.
- Chatbase has a public API.
- We haven't confirmed whether Chatbase has a free plan.
Facts from chatbase.co, checked November 13, 2026.
The summary writes itself once 5 people have reviewed this tool.
It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.


