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Dialpad

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The AI platform for customer experience connecting conversations, customer context, and workflows.

  • Per user, monthly or annual
  • iOS, Android
Facts from dialpad.com, checked November 13, 2026.
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At a glance

  • Dialpad is listed under Business phone systems, alongside 3CX, 8x8 and Aircall.
  • Dialpad's pricing model: per user, monthly or annual.
  • Dialpad is available on iOS and Android.
  • Dialpad works with Salesforce, Zendesk, Microsoft Teams, Google Workspace and HubSpot.
  • Dialpad's main features: AI transcription, Omnichannel routing, AI live coach, Workforce management, Power dialer.
  • Dialpad's website lists SSO.
  • Dialpad has a public API.
  • We haven't confirmed whether Dialpad has a free plan.

Facts from dialpad.com, checked November 13, 2026.

AI summary

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It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.

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What we know so far

Main features
AI transcription, Omnichannel routing, AI live coach, Workforce management, Power dialer
Works with
Salesforce, Zendesk, Microsoft Teams, Google Workspace, HubSpot
Platforms
iOS, Android
Security and compliance
SSO
Public API
Yes
Facts only, from the tool's website or its vendor. Opinions come from reviewers. Suggest a correction
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How Dialpad compares

With other business phone systems, on the facts each website lists.

All Dialpad alternatives
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  • AircallNo reviews yet
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