At a glance
- Dialpad is listed under Business phone systems, alongside 3CX, 8x8 and Aircall.
- Dialpad's pricing model: per user, monthly or annual.
- Dialpad is available on iOS and Android.
- Dialpad works with Salesforce, Zendesk, Microsoft Teams, Google Workspace and HubSpot.
- Dialpad's main features: AI transcription, Omnichannel routing, AI live coach, Workforce management, Power dialer.
- Dialpad's website lists SSO.
- Dialpad has a public API.
- We haven't confirmed whether Dialpad has a free plan.
Facts from dialpad.com, checked November 13, 2026.
The summary writes itself once 5 people have reviewed this tool.
It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.



