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Heap

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Heap automatically captures every user interaction to increase conversions, retention, and customer delight.

  • Tiered by monthly sessions
Facts from heap.io, checked October 28, 2026.
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At a glance

  • Heap is listed under Web analytics, alongside Amplitude, Contentsquare and Fathom Analytics.
  • Heap's pricing model: tiered by monthly sessions.
  • Heap offers a free trial (length not stated).
  • Heap works with Snowflake and Salesforce.
  • Heap's main features: Session replay, Heap Illuminate insights, Sense AI assistant, Heatmaps.
  • Heap's website lists GDPR and SSO.
  • Heap has a public API.
  • We haven't confirmed whether Heap has a free plan.

Facts from heap.io, checked October 28, 2026.

AI summary

The summary writes itself once 5 people have reviewed this tool.

It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.

Reviews needed for a summary0 of 5

What we know so far

askusers.
CategoriesContent policyFor vendorsTermsPrivacyReviews API
Main features
Session replay, Heap Illuminate insights, Sense AI assistant, Heatmaps
Works with
Snowflake, Salesforce
Free trial
Yes
Security and compliance
GDPR, SSO
Public API
Yes
Facts only, from the tool's website or its vendor. Opinions come from reviewers. Suggest a correction
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Pricing

Facts from heap.io, checked October 28, 2026. Prices change, so confirm on their site.
  • ProCustomAs of October 28, 2026Custom session pricing. Adds account analytics, engagement matrix and report alerts.

How Heap compares

With other web analytics tools, on the facts each website lists.

All Heap alternatives
  • PostHogNo reviews yet
    Choose PostHog for
    • Integration with Stripe, HubSpot or Zendesk
    • HIPAA
    Choose Heap for
    • Integration with Snowflake or Salesforce
    • GDPR
    Heap vs PostHog
  • AmplitudeNo reviews yet
    Choose Amplitude for
    • Integration with Segment, BigQuery or Databricks
    • SOC 2, ISO 27001 or HIPAA
    Choose Heap for
    • Integration with Snowflake or Salesforce
    Heap vs Amplitude
  • Fathom AnalyticsNo reviews yet
    Choose Fathom Analytics for
    • Integration with Framer, Ghost or Drupal
    Choose Heap for
    • Integration with Snowflake or Salesforce
    • SSO
    Heap vs Fathom Analytics

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