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Nextiva

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Business phone, contact center, AI receptionist, and unified CX in one.

Facts from nextiva.com, checked November 13, 2026.
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At a glance

  • Nextiva is listed under Business phone systems, alongside 3CX, 8x8 and Aircall.
  • Nextiva's lowest paid plan is NEXT Core at $15 per user per month, as of November 13, 2026.
  • Nextiva works with Salesforce, HubSpot, Zendesk, Microsoft Teams and Google Workspace.
  • Nextiva's main features: Phone and texting, XBert AI employee, Video meetings, Live chat and chatbot, Contact center.
  • Nextiva's website lists SOC 2, HIPAA and SSO.
  • Nextiva has a public API.
  • We haven't confirmed whether Nextiva has a free plan.

Facts from nextiva.com, checked November 13, 2026.

AI summary

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It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.

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What we know so far

Main features
Phone and texting, XBert AI employee, Video meetings, Live chat and chatbot, Contact center
Works with
Salesforce, HubSpot, Zendesk, Microsoft Teams, Google Workspace
Security and compliance
SOC 2, HIPAA, SSO
Public API
Yes
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Pricing

Facts from nextiva.com, checked November 13, 2026. Prices change, so confirm on their site.
  • NEXT Core$15As of November 13, 2026Per user per month. Unlimited voice and video, 100 business texts per user.
  • NEXT Engage$25As of November 13, 2026Per user per month. Adds live chat and chatbot, single sign-on, 500 texts per user.
  • NEXT Scale$75As of November 13, 2026$75/user/mo

How Nextiva compares

With other business phone systems, on the facts each website lists.

All Nextiva alternatives
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    • ISO 27001 or GDPR
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  • AircallNo reviews yet
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  • NUACOMNo reviews yet
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    Nextiva vs NUACOM

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