Choose Ivanti ITSM if you need
- Integration with Workday, Jira or Okta. We haven't found them on TOPdesk's website.
- ISO 27001. We haven't found it on TOPdesk's website.
At a glance
- TOPdesk's lowest paid plan is Essential at £51 per agent per month, as of November 13, 2026.
- Both work with Slack and Salesforce.
- Both list SOC 2.
- Only Ivanti ITSM lists ISO 27001.
- Only TOPdesk lists GDPR and SSO.
- TOPdesk has a public API. We haven't confirmed one for Ivanti ITSM.
- Ivanti ITSM can be self-hosted. We haven't confirmed that for TOPdesk.
From each tool's own website, checked on the dates below, and from published reviews.
Which to choose
From the facts checked for both tools, not from opinion. A fact we haven't confirmed for one of them is never counted.
Choose TOPdesk if you need
- Integration with Microsoft Teams, Power BI or Azure DevOps. We haven't found them on Ivanti ITSM's website.
- GDPR or SSO. We haven't found them on Ivanti ITSM's website.
Ivanti ITSM
Nobody has reviewed Ivanti ITSM yet. Its rating shows once it has 3 reviews.
Review Ivanti ITSM
TOPdesk
Nobody has reviewed TOPdesk yet. Its rating shows once it has 3 reviews.
Review TOPdeskThe facts
- What it does
- Ivanti ITSMFlexible proactive service management for the enterprise.
- TOPdeskA service management platform built for multiple departments, with EU data residency and AI with guardrails.
- Free plan
- Ivanti ITSMNot confirmed
- TOPdeskNot confirmed
- Pricing
- Ivanti ITSMNot confirmed
- TOPdeskPer agent, monthly
- Paid plans from
What they share
From the platforms and integrations each website lists.
Integrations
Both
- Slack
- Salesforce
Only Ivanti ITSM
- Workday
- Jira
- Okta
Only TOPdesk
- Microsoft Teams
- Power BI
- Azure DevOps
- Zapier
People who switched
Reviewers who say they used one of these before the other.
No reviewer has said they moved between Ivanti ITSM and TOPdesk yet.
Used either of them?
Your review makes this comparison better for the next person. Review Ivanti ITSM or review TOPdesk.