Decagon

Build, optimize, and scale AI agents that treat every customer like the only one.

Facts from decagon.ai, checked November 13, 2026.

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At a glance

Decagon is listed under AI support agents, alongside Ada, Botpress and Chatbase.
Decagon works with Salesforce, Zendesk, Intercom, Confluence, Amazon Connect and others.
Decagon's main features: Voice agents, Natural-language AOPs, Seamless escalations, Built-in guardrails, Testing and experiments.
Decagon has a public API.
We haven't confirmed whether Decagon has a free plan.

Facts from decagon.ai, checked November 13, 2026.

AI summary

The summary writes itself once 5 people have reviewed this tool.

It's built only from what reviewers say: who it's best for, who should think twice, and what comes up again and again.

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